Home page www.marielydiejoffre.com Purchase process & return policy
 
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Purchase process
 
How can I order?
You can order by e-mail or by phone: +33 4 67 54 51 37. The artworks ordered will then be reserved for a period of maximum 3 weeks.
 
Which forms of payment do you accept?
We accept payment via PayPal, cheques and money orders. Please indicate the form of payment when ordering via e-mail.
 
How soon will the artwork be shipped?
The artwork will be shipped once we have received your payment. We will then keep you updated via e-mail on delivery progress until you receive the artwork.
 
Will the artwork arrive framed?
The pastel and mixed technique artworks we offer are unframed. We believe the owner is the best person to select a frame as the selection depends on the owner's taste and the decor in which the artwork is displayed.
 
Return policy
 
If, for any reason, you decide not to keep your purchase, you may return it within 5 days of receipt for an exchange or full refund of the cost of the artwork. You will be responsible for the return shipping and insurance costs.
To ensure a full refund, notify us of the return and return the artwork in its original packaging.
 
 
 
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